FedEx Office and RushMyPassport™ have partnered to help travelers who need rush passport and travel visa services. If you are traveling soon and need to apply or renew your passport fast, get started online or visit your local FedEx Office for expedited passport options as fast as 3 business days!
Take advantage of convenient passport photos, overnight shipping, full-tracking visibility, and trusted travel advisors to help you through the process and avoid application delays. Just a few steps to get travel-ready quickly.
access_time Hours of Operation
Monday:9:00 AM - 7:00 PM
Tuesday:9:00 AM - 7:00 PM
Wednesday:9:00 AM - 7:00 PM
Thursday:9:00 AM - 7:00 PM
Friday:9:00 AM - 7:00 PM
Saturday:10:00 AM - 6:00 PM
Sunday:Closed
(Except Federal holidays)
phoneTelephone Number
location_onIn FedEx Office
5319 New Hope CommonsDurham, North Carolina 27707
shopping_basketServices
Passport Renewals, Passport Photos, Expedited Passport Services, Travel Visas, Print & Ship Your Documents
How It Works
Get started online with FedEx Office and RushMyPassport or by visiting your local FedEx Office in Durham. Select your passport type and processing speed. Once you place your expedited passport order, you will be guided through our online smart form to complete your application.
Next, print your application packet. This will include the required documents fully organized with all of the items you’ll need to submit for processing.
Don’t forget, you can get your passport photo at your local FedEx Office and print your prepaid shipping label. We’ll review your documents and hand-carry your application straight to the U.S. Passport Agency. FedEx Office is your one-stop-shop to renew your expired or expiring U.S. passport. No more waiting in line and your passport will be ready in the time you selected. Travel visa services are also now available. Get your travel documents quickly and easily through FedEx Office and RushMyPassport
How does it work?
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I was very impressed with how my passport renewal was handled. I mailed in my documents, and before I blinked, my passport was at my door step. Rush my passport is a reliable organization that under promises but over delivers. I would certainly recommend themread more
Foster Kabilizya
23:31 08 Oct 24
Great service, everything went without a hitch, received my passport on time!!!Each step up the process was texted to me, a great relief.read more
Karen DiTrapani
22:32 15 Aug 24
Was in a big hurry, unplanned trip overseas. My two boys made Team USA in steel tip darts, going to Hungary for the World Cup. It was in a little more than two months away, I was very nervous about my first passport. Three weeks later I have my "rush my passport " in possession. Thank you.read more
Richard Phillips
14:09 15 Aug 24
We spoke to professional People. Any questions we had were answered to our satisfaction. The responses were quick no problem. Everything went smooth. We have our passport thank you.read more
william cornacchione
13:43 09 Aug 24
I highly recommend Rush my passport. I got the 2-4 business days and my passport arrived in the 4th business day. They saved my trip. The whole process was 6 business days. Thank You rush my passport!read more
Natalia
13:43 05 Aug 24
Absolutely an amazing experience. This was the quickest turnaround that I’ve ever experienced. This was done within two weeks thank you so much.read more
Amber Douglas
04:33 14 Jul 24
This service is so fast, convenient and very reliable. I received my passport renewal within three weeks ahead of my travel plans. Everything was processed in perfect order, and my new passport arrived quickly. I found the cost for the expedited process to be quite reasonable as well. I am comfortable recommending this service for your passport needs, especially if you’re in a hurry! DFread more
Donna Freeman
10:55 01 Jun 24
I applied for a new passport and I didn’t know a single thing about it. The staff on the phone is very knowledgeable, just make sure you take notes. Follow each step and hit your marks for deadlines. My passport was granted in exactly the time frame they promised, I applied on the 9th and received it on the 21st, worth every penny for service. Their staff is rock solid.read more
Kent J Estes
23:38 21 May 24
I needed to renew my passport for a trip to Mexico in a little over 3 weeks.The process was easy to follow and everything is made simple. After I dropped off my info, I received text updates at every step until it showed up at my door. They were even 8 days quicker than I was expecting.This was better priced than other companies and it worked wonderfully. I would recommend this service 100% since I had zero issues.read more
Pat Johnson
17:16 03 May 24
I needed my passport renewed for a upcoming trip and RushMyPassport did just that for a little extra money.They kept me informed also. I would use them again.read more
KDean
14:02 27 Apr 24
I had the wrong date for my passport expiration in my mind and when I went to check it right after booking an international flight for a business trip due in 4 weeks, I got panicked!I found this service through their partnership with fedex. The communication was fabulous, the cost was reasonable, there was a number to call when I had concerns about timing. My passport arrived a week earlier than expected and their agents were available to me along the way.I’d certainly recommend this service to anyone, not only those who are in a time crunch, for access to the agent and the proactive communication alone!read more
Casey Jeansonne
13:37 11 Apr 24
I woud highly recommend using this service! I purchased the Expedited Service. It was easy and seamless! There was only 1 small thing that I would change, when you download the application form DS-82 be sure that that your printer does not cut off the bar codes on the application, as mine did! I had to reprint, resign and resubmit the application via another Fed Ex printed label at an additional $30 something dollars. But even with that glitch, all was returned to me within 20 days!!!!! Excellent!read more
Margo “MargoM” Meeker
18:15 25 Mar 24
Very simple, very easy, very fast. From the time after my post office appointment until I received my passport was exactly 4 weeks. Highly recommend this service if you want to get your passport right away.read more
Naajia Geter
14:48 07 Mar 24
Needed my passport renewed for a business trip. I used the priority service. I received my passport 4 days earlier than the projected date. Communication and execution was simple and easy. I would for sure use them again.read more
Jonathan Robertson
20:38 29 Feb 24
Amazing,all I can say if breath taking amazing.I got my beautiful new passport fedexed to my door today and was really amazed how fast it could be to get my first passport.I want to say think you.and the price is non compatible with another company.If you find this company, you are in LUCK!read more
Shan Ujara
22:16 23 Feb 24
RushMyPassport was referred to me by a friend and this process was flawless and they keep you posted as to where your application is every step of the way. I knew it reached to state department and when it was being shipped back to me. I love it!read more
Susie G Green
23:03 20 Jan 24
Rush my Passport is a lifesaver. With a short time until departure for Europe, I learned that my passport needed renewal. I contacted Rush My Passport and they expedited everything. I received my new passport in plenty of time before my trip, with no worry or stress. I highly recommend this service.read more
Sandra Murray
15:57 20 Jan 24
This service was worth the money! I had never had to replace a passport and I needed a quick turn around time! RushMyPassport is SO EASY to use! User guided, intuitive interface, with clear next steps. Communication throughout the entire process! The turn around time exceeded my expectations.. 3 weeks! amazing!read more
PJ Gieg
17:54 08 Jan 24
I used this service for my husband and I. They check your documents before they send to the government. Our pictures were not in compliance. They let us know, we redid them, sent them new ones, and all was then delivered. We had notifications along the way and got the passports 2 weeks ahead of schedule. I highly recommend them.read more
Barbara Perkins
13:16 18 Dec 23
This service did exactly what they said they would do. I got in a bind with my daughter's passport set to expire. She is leaving for a cruise well before we would have gotten a new passport back. My fault for not checking the dates.Had my appointment with the passport office/post office on 11/6/2023 (They arranged the appointment). Sent our documents out on that day with them being received by RushMyPassport on 11/7/2023. New passport sent back to us on 11/9/2023. The new passport was in our possession this morning on 11/13/2023.We received text updates through the entire process. The staff that I dealt with were professional, knowledgeable, and very re-assuring. I had no issue reaching anyone throughout the process.If I would have paid attention to my daughter's passport expiration when she planned her trip, we could have used the more traditional method, but we didn't. RushMyPassport stepped up and got it done. Earlier than quoted.It's expensive but if you are in a bind and need to get this done, I highly recommend them.read more
Jason Lague
19:21 13 Nov 23
This company is fantastic! Customer service is excellent and even with a government shut down looming they got my passport out and back. The process was crystal clear and their text and email correspondence excellent. You know where your passport is each step of the way. I highly recommend.read more
Michael Heitzman
20:10 23 Oct 23
Great service. When I paid and had an unforeseen delay in my travel plans and put off sending in the form, I called and they helped me update. It was simple to do so, all I needed was to get the passport photo.read more
Karen Herbert
16:27 10 Oct 23
Was worried I wouldn’t have my passport back in time for my trip. This site kept me informed throughout the process & I received my passport in time for my trip. The processing time states 7-9 weeks but I received mine in 6 weeks. Thank you for your prompt service. I would highly recommend them.read more
CutFrumADifrent Cloth
20:02 17 Sep 23
I’ve had my passport for five years and was going to use it for the first time! I did not realize until less than four weeks before my trip that my passport had the wrong date of birth! I was panicking until I found out about Rush My passport. Their service is worth every penny in case of an emergency situation like this! Everyone was wonderful to work with and they walked me through every step of the process! Thank you so much!read more
Jessica SJ
16:46 13 Sep 23
Highly recommend RushMyPassport! We've used their fabulous service twice - once pre-covid and over this past summer. Both experiences have been amazing. For our most recent passport needs, it took just one month for us to receive our passports! From the day we had our appt with USPS to mail off everything to the day we received our passports.RushMyPassport's guidance was also amazing. They were very easy to reach out to and quick to respond. They also proactively kept us updated along the way.We are so happy we invested in using RushMyPassport - we have friends that have shared it's taken them months and months to receive theirs. The expedited service through RushMyPassport is worth every cent!read more
MYH
15:44 09 Sep 23
Getting a new passport in time to take an already-planned trip was a huge source of anxiety, but RushMyPassport not only got it done, but reassured me the whole way & made the process so much easier. I'd recommend them.read more
Michael Vaughan
15:09 31 Aug 23
They under-promise and over-deliver. The service is expensive, but my passport had expired and I needed to travel for a family emergency. I was told it would take 2 weeks to get my passport, but FedEx just delivered it 5 days early. If you have to expidite, it's worth it.read more
Frances Lai
18:03 03 Aug 23
Rushmypassport is worth every single penny when you are in a time crunch to get a renewal. They walked us through every step in the process to make sure there were no issues when the applications got to the Dept of State and our passports were delivered 4 days AHEAD of the dates they projected when we submitted our applications -- all of this during the height of summer vacation season. Don't leave this process to chance. Use them!read more
Traci Coughlan
15:14 21 Jul 23
I was impressed by their service. I did not expect my passport will come in sooner than 7 weeks. It came in just short 4 weeks. They were so thorough in emailing me the status update. Excellent job! I highly recommend them so they deserve a 5 Star~read more
Ray Bruno
05:46 21 Jul 23
I had already signed up with this company when I read the 1 star reviews. A lot of these reviews said the company was a scam and fraudulent and they never answered their phone and didn't return phone calls. I have to admit I was pretty scared. My planned trip abroad was in less than 2 weeks. To my surprise I received my passport exactly one week after going to the acceptance agency. This company is legitimate. Sometimes you have to wait on hold a bit to get through, but if you call early in the am (9 am EST) there is little or no wait. Also very closely follow the directions provided or there will be delays. I didn't understand that I needed to put a copy of my itinerary inside the sealed document envelope AND one on the outside. This set me back a day or 2 but I still received my passport one week after mailing it in. I'm one happy customer!read more
Stacey
22:21 23 Feb 23
OMG if you're thinking about using this service when you're tight on time, DO IT. I selected the 1 week turn around time package. I got my passport in less than a weeks time, and I honestly think I would have gotten it even sooner if there wasn't a holiday that fell on a weekday in the middle. I was so worried I wouldn't be able to go through with my travel plans but RushMyPassport really impressed me. I thought I would have to go through a passport agency to get a quick turnaround time, but they never have appointments available soon enough. Use this service!! Highly recommend.read more
Shehnaz Grewal
22:04 12 Jan 23
I've used the RushMyPassport expedited service twice, and they always follow through. I shipped the documents via FedEx on Nov 28th and received my passport on Dec 20th. I'm very impressed with the communication and the online ability to track the progress of my passport renewal from start to finish. Thank you, and will definitely use your service again in the future. Highly recommended.read more
Chris Faraon
02:11 21 Dec 22
It was my first time using rush my passport. I rarely take the time to ever write a google review but I must say I am so impressed. After covid it seems like customer service went completely downhill and became inefficient so I was a bit apprehensive to use the service. All I can say is wow, please keep up the integrity of the service. Whenever you call them a friendly rep either answers or calls you right back, the passport came a bit earlier than usual. Emailed updates, super efficient service. I did mine through a FedEX office. Everything was done RIGHT and made me happy to pay because it was worth it. I highly recommend. Thanks!read more
Natalie Adini
14:09 15 Nov 22
Very sad to see all the negative reviews. I actually think people do not even fully understand what they do and what they are paying for. Cause my experience was nothing short of exceptional. Completed mine through FedEx Office. Easy to use and much faster than going directly through the government. I paid for the 5 week service and got mine in 3 weeks. Would definitely recommend them to anyone. When i called, they answered the first time and answered my questions quickly and in a friendly manner. Remember you get what you pay for. Thanks again RushMyPassport!read more
Dan Murray
06:10 05 Nov 22
I was nervous, but the one week service actually delivered my passport early. Phew! The phone support teamIs knowledgeable and the guidance documentation from the company is extremely clear. Would highly recommend when in a pinch.read more
Erika Conefry
18:18 24 Sep 22
I've used RushMyPassport twice; both times during an emergency when a normal amount of waiting time was not an option. The process was detailed but Customer Service was very efficient in their direction. Both my husband and I received our passports in the promised delivery time. I highly recommend this service. Keep in mind you are paying MORE for the service but if you need your passport quickly, it is worth the cost. Your passport arrives in by FedEx and not through regular mail so you have confidence you will receive it.read more
Marie Monsalve
15:32 09 Sep 22
I had a real problem. My passport needed to be renewed, it was close to the end, but I had 2 trips planned, one before the renewal, and one just 3 weeks later that would be impacted by the expiration date. I contacted the RushMyPassport representatives by phone and we discussed the best approach. using their advice, I was able to take both trips by using the old passport first, returning to the US, and then using RushMyPassport to obtain a new passport in less than 3 weeks. It came a couple of days prior to the promised delivery date and the old passport was sent with it, so I have a good photoID I can carry as a backup in case of theft or loss. Thank you for your excellent service. The State Dept website indicated I was completely out of luck, but you got me through!read more
Mark Courtney
15:29 06 Sep 22
This is my second time using Rush My Passport. I wasn't sure if it would be worth it this time because of the government delays. My boyfriend recently renewed his passport (on his own), it took 8-weeks (even with paying for the expedited service). I decided to use Rush My Passport again. The communication is great and I received my passport in 3-weeks...long before I needed it!read more
Shelly Sanders
00:47 22 Aug 22
I am 150% happy with your service. I would recommend your service to my friends. Thank you once againTerry Wagnerread more
Terrance Wagner
14:31 20 Aug 22
I couldn't be more pleased with the professionalism and speed of RushMyPassport. The communication throughout the process was spectacular, and the amazingly quick (two days faster than promised) turnaround was well worth the cost. A++++++++!!!read more
M.J. Harris
19:03 27 Jul 22
I realized that my passport was about to expire right before an international trip and obviously panicked. This service is really pricey so I was hesitant to do it, but it was totally worth it. They provide clear step by step instructions of how to complete your application and form. I paid for 2 week service and had my new passport back even faster than that!read more
Amy Hartzell
11:48 02 Jul 22
This service was excellent! I paid for the 1 week expedited delivery and received my passport back in exactly 6 days! The team was very professional & responsive. I would recommend this service for anyone in need of a passport urgently! Excellent!!read more
Nicole Akyaa
16:35 30 Jun 22
I'm extremely impressed by how fast and efficient this service is! I had an urgent request and needed my passport renewed as soon as possible. Even though I was told it would take 7 business days, I actually received my new passport in a week (5 business days). The instructions were also very easy to follow. Anyone using this service is in great hands. Highly recommend!!read more
Jen Solotaroff
16:05 15 Jun 22
They did a fantastic job of sending me updates throughout the process and also got my passport back to me a week earlier than expected! I'm so happy I could rely on this service in a pinch. Now I get to go on my summer vacation!read more
David Rodenbucher
01:34 06 Jun 22
Super smooth and fast process. They got my passport back to me with zero issues on the exact day they promised it. If you are crunched for time and need your passport fast, I highly recommend this company.read more
Rachel Miller
19:29 04 Apr 22
Impressive service! I could not be happier that I didn't miss my trip overseas due to the service of this company. The registration process online is very easy and I was able to call and speak with a live representative with my questions - which I did on three occasions. Electronic updates along the way let me know that my application was in process. I would highly recommend this service to anyone that needs an expedited passport - worth every penny!read more
Amy Sullivan
21:07 27 Mar 22
This place was extremely easy to deal with and delivered in the time they stated. Was a bit skeptical initially about them but after reading the reviews is what made me make my decision. There was an error with my picture that I had to retake but again still was delivered in the 4 to 5 weeks they promised. I would definitely recommend to anybody in need of a rushed passport.read more
J W (J.A.W)
01:43 04 Mar 22
This service handled my passport renewal exactly as they advertised they would, without any hitches or requirements on my part to make any additional inquiries. They said I'd get my new passport in 5 weeks; I got in just under 4 weeks. Good service!read more
Louis Dorfman
03:40 25 Feb 22
Unexpectedly, I needed to renew my passport in a hurry. I used the 2-week expedited service and actually recieved my new passport in eleven days...whew! I really appreciated the continual updates and order tracking that was provided. Overall, this experience was stress-free and exceeded my expectations. Thanks!read more
Randall Anderson
22:17 17 Jan 22
My husband and I have used the passport renewal service twice - once for him in 2018; once for me this year. Both times were last minute issues where we realized we had last than 6 months left on our passports prior to international travel. Both renewals were seamless and very positive customer service experiences. Also, RushMyPassport has invested in additional technology, staff, and upgrades since 2018. The company makes it simple to renew a passport. We both received our passports in less time than advertised. 4 stars! A+! 10/10! Thank you, RushMyPassport!read more
Robyn Rusignuolo
17:29 11 Dec 21
I needed my passport renewed for an upcoming trip and they delivered right on time. Amazing service. Very responsive and easy to use service. Would definitely recommend it.read more
Alex Ortega
02:39 09 Dec 21
Worked exactly as advertised. I was quoted a 6 week turnaround on my renewal. I created the order 9/30/2021, sent my documents 10/01/2021. Passport in my hands 11/12/2021.Throughout the process, I got email and text status updates, and I really like the fact that you can call and talk to a human if you have issues.I can't say whether this service is worth the money (some comments say you could get the same turnaround on your own). My company let me expedite the cost of renewing, so I just went with it.read more
Mark Hickey
21:35 12 Nov 21
I honestly cannot believe how smoothly this process went. Everything was taken care of way ahead of schedule, and I was kept informed through the entire process. It's honestly one of the smoothest experiences I've ever had, especially with these kinds of documents — would highly recommend.read more
Jessica Johnson
17:21 08 Nov 21
They deliver! What can I say - I got my passport in less than promised 6 weeks. I appreciate receiving updates during the process. For me it was worth the money. I recommend the service.read more
Pat Landowska
04:06 08 Nov 21
From starting an account to finishing the application and sending it in, the process was so smooth. I selected the 2 week service and got my renewed passport back 8 days later--incredible!! A representative called me after I first signed up to go through my application and all the paperwork needed and they could not have made it any easier. This was pricey but 100% worth it to not miss my trip. THANK YOU!read more
Vicki Liu
23:55 05 Nov 21
The cost for 2 week delivery was well worth it the response time on calling was never more than 20 minutes normally 12. The passport was delivered 3 days before 2 weeks GREATread more
Jan Znice
15:24 19 Oct 21
I was hesitant on using the service and kept my fingers crossed that it was legit. But at every step communication from them indicated at what stage the process was at. I had paid for the 2 week and my passport was back in 17 days. Its expensive but the alternative was going to be hard to swallow and too many opportunities for something to go wrong. I would highly recommend the service.read more
Francisca Johnson
19:18 08 Oct 21
A last minute trip come up and wanted to take my mom but, she notice he passport was expired. I had read some of the reviews and I was worried about spending so much to have her passport with in 2 weeks. My Account Manager was Naomi Delmont she was wonderful, replied within a reasonable time. I did make sure I followed the directions, I felt it was a smooth process. I would recommend!! Thanks againread more
larry&marlene brunell
20:54 08 Sep 21
Great service!!! I was so scared of my passport not arriving in time, but this company fulfilled their promise! It took less than 4 weeks to get back to me in Florida with the expedited service. Worth the money to get the peace of mind. Thank you!!!!!!!read more
Melissa Walser
14:06 30 Aug 21
What I liked most about the service was the email and text updates. They kept me up to date as to where I was in the process. I didn't feel like I was lost in lala Land.read more
David Smith
15:37 07 Aug 21
I was really nervous to use this service after reading a lot of the reviews but it ended up working out great. My husband and I booked a trip and realized, after booking, his passport would expire before we left. Scrambling to see if there was anything we could do he stumbled upon this service. We took a leap of faith and hoped it would work out in time. By week 3 we felt defeated since his passport was still “in progress” and were researching some other trip ideas. Sure enough, by week 4, he now has the passport in hand. I am not sure why our experience was so much better than many but I would recommend this service to someone on a pinch. I experienced the hold up with the passport agency during covid and had to wait 12 months to get my passport back so I was very doubtful. The one con I can think of is that the cost is pretty high but it will be worth it to us since we will be able to enjoy the vacation we wanted to.read more
Brooke Beimler
16:18 23 Jul 21
I like that, I could get everything done in one place. Not alot of running around. It came back really fast. Thanksread more
Delmetria Melvin
14:18 10 May 21
Renewed my kids passport with this company. Process was easy and they help me through the whole process.read more
Charlie Cobb
13:57 23 Feb 21
They did my passport as fast as possible and kept me informed via texts. Sent original back under separate cover. Good Service. I'd recommend!read more
Roxane Holmes
19:42 15 Feb 21
They helped both my wife and me. We did them together and while that needed a slight piece of extra attention they did the work efficiently and effectively. I would definitely use them again if needed.read more
Ian Shaffer
14:36 12 Jan 21
Was given wrong information at Secretary of State. They told me I only needed the enhanced drivers license to fly to Mexico. When I received it, was clearly noted not for air travel. Contacted Rush My Passport and had superb service. Walked me through the process with ease. Received my passport as stated. Thank you.read more
Michelle Marin
15:46 31 Mar 20
Quick turnaround less than seven days on a lost passport. Excellent communication. Received updates every step of the way. Well worth the extra fee.read more
Vernon Walton
01:40 18 Mar 20
My wife ordered a child passport for our son last minute and used rush my passport. Everything went without a hitch and received passport within time frame requested. I would recommend this service for anyone who needs a passport asap. You definitely are paying for what you get.read more
Roberto Rivera
19:50 10 Mar 20
Great service! I am only in the States for a short time before my next trip, so was in a “rush”. Decided to expedite and I’m so happy I did. When I called to go over my documents, my advisor realized I had used an old form. He also suggested a more personalized letter to better fit my situation. I received my 2nd Passport in 4 working days. (I had paid for 8-10 days). Highly recommend!read more
Molly Morton
23:25 26 Feb 20
Agents will work with you if it's your first passport and make sure you have everything correct before shipping anything off. Very positive and extremely fast. Being I needed my passport as fast as possible I got it back in just a few days. Will work with them again.read more
Thomas Stone
15:06 12 Feb 20
Literally got my passport in less than 2 days. Started the process Tue evening in my hands Thursday morning!!! My kid through my passport away 4 days before our trip to Mexico. I literally freaked out!!! Only called once for the acceptance letter and shipping label. Flawless process! Mr. Sam was great!!!! Thank you so much. Well worth the money in my opinion! Especially if you have a trip already paid for!!read more
Kyle pullium
22:53 30 Jan 20
Very business- like. Delivered exactly as promised. Writing it all down now.
Vermont Pine
15:04 16 Jan 20
I highly recommend the Rush My Passport service to anyone who needs fast, efficient, and dependable service for passport renewal. The steady communication through each phase of the process was comforting -- I knew exactly where my passport was. Finally, the promised date for the arrival of my new passport was January 7, 2020, yet I received it today, January 2, 2020. Great service, excellent communication. Great Job!read more
Amelia Daigle
16:16 02 Jan 20
Fast, quickly answered all concerns and questions. Turnaround faster than expected since I noticed my passport missing on December 23 and had a new one in my hands on December 29! Would recommend! THANK YOU!read more
Deborah McCormick
01:30 01 Jan 20
Under the gun to renew my passport in 3 days and RushMyPassport came through. Customer Service was very helpful and more or less held my hand as I reviewed my documents for submission. Great notifications regarding the review process and, most importantly, timely delivery of my renewed passport. Finally, price was high but much lower than many competitors I checked. Only drawback was exceedingly long wait time trying to reach phone assistance initially to answer questions and to receive my mailing label. Hope the company can improve this but would nonetheless highly recommend.read more
Barbara Naar
17:06 20 Dec 19
I had to get a passport for my daughter for a Christmas trip that came up at the last minute. The representatives were so helpful and knowledgeable about what I needed to do with everything!!!! I had to change the speed of service mid-transaction and they were great in getting her passport here in time for her trip!!! This is the second time I have used this service and I will continue to use them in the future as well as send my family and friends to them!!read more
Kristy McComas
22:09 12 Dec 19
A bit pricey... but when you drop the ball like I did. It is good to know someone out there is happy to make your lack of planning their emergency! Placed order on Sunday, put together packet, called "Rush My Passport" on Monday they went over everything to make sure I was prepared. Hit the necessary stops, and mailed off passport application by 1pm. Passport arrived in my doorstep 2 days later! Just in time. Trip is in 2 days! I hope I never have to use them again, but knowing they are there... just in case... is comforting.read more
Nena
15:21 05 Dec 19
Phenomenal service! They walk you through the entire process step-by-step. The directions are clear and concise and include a checklist to ensure you won’t miss a thing. When I called customer service I was on hold for 25 minutes. However, I only had to talk to one person. He was extremely knowledgeable and polite and I felt 100% confident that I would be taken care of. I had less than two weeks to get a passport and it was delivered to my house within five days. I couldn’t be happier with this company!read more
Jennifer Adix
18:49 26 Nov 19
The Rush My Passport service is amazing. I had forgotten to update my Passport before leaving the country and only had 2 weeks to do so. I sent the my info and paper work in on a Saturday and had my Passport in hand that Wednesday. a whole week before I was supposed to receive it. Fair price and awesome service! I would recommend This service to anyone in need of a quick turnaround on getting a Passport. Thanks to Gladia for taking care of me so well and keeping me updated through the whole process.read more
Dread Fiyah
18:12 12 Nov 19
My experience was very good. The company provided very clear directions and communication about each step of the process. And happily, I got my passport even earlier than expected. Would highly recommend.read more
Ellen Weeks
15:03 26 Oct 19
Absolutley fantastic service! I had been traveling a fair amount with only a few weeks between trips. This meant I needed expedited service to renew mt passport and wouldn't be able to do it myself. I looked up a few services and went with the Rush My Passport for no apparent reason other than people had said good things. I now know why. From the start the process was simple, well explained and the follow up call was great. I had no issues or complications. As a matter of fact, my new passport arrived a week ahead of schedule! Fantastic!For anyone needing help with their passport I would highly recommend Rush My Passport.read more
Andrew Newman
20:48 17 Oct 19
Great customer service! Very reassuring that I’d get my passport! Stuck to their word! Definitely worth the money! I probably should have kept a better eye on my passport to begin with, but these guys helped tremendously.read more
Summer Garcia
18:31 09 Oct 19
Well you have all heard of the occasional "My dog at my homework story" well literally I fly to Mexico 4 days from now and my dog ate my passport. Researched a few companies completely in shock that my trip may be ruined due to this however, BEN FIGUEROA and the group at Rush my passport got the job done. In fact I started the process mid last week, I was told my passport would be in my hands by Wednesday 10/2 it is 9/30 and I literally just received it! two days early! this company will send you consistent emails tracking the status of your passport. So it may cost you a little $ but if youre in need of a passport fast and need a reliable company.. This is the one..... Great jobread more
Kyle Mooney
17:31 30 Sep 19
I had urgent need to get my passport ASAP for a work trip. Sent Docs on Tuesday had passport in hand by Thursday! So thankfully, although I cut it close, I was able to get my passport on time! The Customer Service specialist there were very helpful every step of the way. I recommend you reviewing their step by step examples and templates to ensure there will be no issues in getting passport sent on time! Thank you RUSHYMYPASSPORT for helping me make my trip! I would definitely recommend this service to anyone who needs your passport sent on short notice! They have a proven system and I am so thankful I contacted them to help me!read more
Gloria Pardo
17:22 19 Sep 19
The customer service is excellent! This company is professional and delivers exactly what they say they will deliver. The process is seamless. I wouldn't use any other company in the future. Thank you for such awesome service! My passport was delivered to my door one day after processing! Thank you!read more
Tania Zayid
11:17 16 Sep 19
I decided at the last minute to fly out for my cousin's destination wedding in Nassau Bahamas. I found them online, read reviews and trusted it wasn't a scam. Everyone I got on the phone was very helpful and reassuring that they wouldn't let me down. I received my passport on a Wednesday and flew out that Friday. Would definitely recommend this service if your a procrastinator like myself!!read more
Lauren Blakeney
16:50 05 Sep 19
After trying to contact another passport service and getting voice recordings and someone who kept saying "that [should] be OK", I did a little more research and found Rush My Passport and read almost every review. I was glad I did! Not only did I get a person on the line EVERY time I called with a question, they were VERY knowledgeable and that reassured me that they knew exactly what they were talking about. Having to get a passport within a short window is very stressful. The team at Rush My Passport was great and understood my anxiety. EVERYONE I spoke with was a true professional. In fact, we received the passport three days earlier than expected. I can't say enough good things about them. You'll pay a little more, but it's well worth the peace of mind! We would definitely use them again.read more
Ann Ripley
19:18 20 Aug 19
I was a little concerned about using a service like this, because you never really know, however the customer support was wonderful. They answered all of my questions. They give me very practical advice. I was able to get my passport in exactly the number of days that I ordered and expected it. Took a real load off my mind. I would absolutely recommend this service to anyone and everyone who needs a reliable and helpful passport service.read more
Kelly Harrison
16:25 17 Aug 19
Great service. Called them 10 times with questions and they had no problem answering all my questions. Kept up to date with the whole process... got my passport back super quick. Would definitely use them again!!read more
Ericka Shervington
17:19 14 Aug 19
My mother recommended me this company and now I’m recommending this company to everyone. They made everything simple and easy. I had a slight issue in the beginning but it was quickly resolved. My biggest concern was choosing the correct service and what would happen if I went with this company and still didn’t get my passport on time. I was very clear about this concern Every time i spoke to someone and they did their thing because I received my passport a week earlier than expected!If any questions I would highly recommend giving them a call. The customer service is great and they answer every question thoroughly.read more
Barbara Izquierdo
18:54 07 Aug 19
After a mission trip to Uganda I realized that I had no blank pages in my passport. My next trip overseas was only 6 weeks away and I needed to add pages. When I checked the government information found that extra pages were no longer being issued! My passport was not to expire until 2022! What to do? Get another passport but...in time for my trip? So got in touch with “Rush My Passport”! They assisted me with each step, even had my own person call and go through the details with me! Personal service! Yes, I had to pay but was not worried about having a passport in good time for the next overseas trip. Before I knew it my new passport ( with extra pages) arrived! Pleased, yes! Grateful for this service otherwise not sure how I would have managed!read more
Autumn Perry
20:40 02 Aug 19
Great Service and very fast, received my passport in less then a week. Customer service was really helpful, and I was kinda annoying too. I must have called like 8 times during the process just to make sure I was doing everything right. Everyone of the customer service reps I spoke to knew what they were talking about and helped me along the way. I definitely recommend this service if your in a rush or any emergency where you need your passport quickly. Thanks you so much for your service,Arisread more
Aris AU
20:29 25 Jul 19
I planned a trip to Barbados this summer. When checking all of my documents I realized my passport was going to expire in less than three months. At first I thought this would be fine but later found out that my airlines requires all passports to be in good standing for at least six months. I was frantic. I started to research how to get my passport renewed within the time I had before my trip. I found Rush My Passport and read all of the reviews. It seemed to be a legit sight. My wife did additional research on some consumer reporting sights as well. All of the feedback we read was positive and decided to use this service.From beginning to end the Rush My Passport process was simple and smooth. I am extremely satisfied with the results. Thank you Rush My Passport. Now I can just relax and count down the days before my trip without the worry.read more
Adam Sands
14:48 24 Jul 19
I planned a trip to Barbados this summer. When checking all of my documents I realized my passport was going to expire in less than three months. At first I thought this would be fine but later found out that my airlines requires all passports to be in good standing for at least six months. I was frantic. I started to research how to get my passport renewed within the time I had before my trip. I found Rush My Passport and read all of the reviews. It seemed to be a legit sight. My wife did additional research on some consumer reporting sights as well. All of the feedback we read was positive and decided to use this service.From beginning to end the Rush My Passport process was simple and smooth. I am extremely satisfied with the results. Thank you Rush My Passport. Now I can just relax and count down the days before my trip without the worry.read more
Adam Sands
14:48 24 Jul 19
The process runs like a well oiled machine and saved our vacation. The customer service reps were very direct in their responses but they were reachable and gave you very accurate answers. Everything was delivered as promised. I hope to never need to use them again but certainly would and highly recommend them.read more
Justin Simone
16:30 18 Jul 19
Rush My Passport has awesome customer service. They were patient when explaining the instructions as they needed to be followed to the letter. The postmaster on my end mixed up my documents but Rush My Passport followed through with phone calls and emails until it was right. They were still able to deliver my passport within the promised time frame. I must say I was impressed. The fee seemed a little steep for the overnight but I'd have to say it was worth every penny. Thank you for making my trip possible.read more
Kristen Ramos
03:37 17 Jul 19
This was Super Easy and Efficient! Just make sure to follow your check list and sign the form! (I forgot)Do your own final check with there check list before you send it in. (Sign and Date your Form!)Even when I forgot to sign my Form they let me know immediately via email!I overnight shipped the updated form to them and the next day the whole passport renew process started, same day they received the form! I have already referred 2 other people!Excellent customer services and easy to do!read more
J Black
17:20 16 Jul 19
Very thorough and fast! What a relief that this company exists! No problems with the process, customer service was excellent, and they emailed updates at every point along the way which helped calm my nerves. Would definitely recommend to anyone who needs to rush their passport renewal!read more
Cari Ventura
07:23 12 Jul 19
Easy clear instructions for the renewal process, and efficient service. They kept me informed of my passport’s progress so I wasn’t guessing when I would come. If you have to get your passport quickly I recommend their services.read more
Karen Conniff
14:01 04 Jul 19
Was a little pricey, but due to time constraints I had to pay the price. Rush My Passport services were outstanding. They gave me daily updates on where the process was. Super fast, Super Friendly Service. Highly Recommendedread more
Leann Puluti-Mageo
22:31 26 Jun 19
Just wanted to say service was amazing. Definitely worth it if you dont wanna deal with all the hassle. Got things done a day earlier than promised. Amazing serviceread more
Richard Rodriguez
17:57 16 Jun 19
A week ago I was reading consumer reviews just like you while thinking is this place for real? And can they really help replace a lost passport? So 7 days later I received the replacement passport. I am giving 5 stars but wish I could rate them as 10. LOVE THIS PLACE and hopefully I'll never have to use their service again (LOL) but if I do lose my passport again, no question about it; that's what I'd do. I'd definitely recommend Rush My Passport. THANK YOU!!!! YOU ROCK!read more
Kelly Harms
02:00 15 Jun 19
Constant contact and easy instructions -- also fantastic phone customer service by phone to walk you through all of the documents. We got passports for our two kids (their first ones which is a very insane process) in 10 days and it was easy. You get what you pay for and I'd use Rush My Passport again in a second.read more
Ed Kilpela
13:33 13 Jun 19
Wonderful experience dealing with this business for the second time. I needed an expedited passport because of a mixup in order to make my sister's wedding. Again, they gave us the clearest possible instructions for exactly what we needed to do. Customer service (Ben Figueroa) was pleasant and helpful. The passport came exactly when it was supposed to. Highly recommend.read more
Allison Wolfson
16:02 05 Jun 19
This is a superb service - we had 9 days before our trip, signed up for the 7 day service and had passport in hand within 5 days. The employees were very helpful throughout the entire process. Great service!!read more
Chefik Simo
14:24 05 Jun 19
Excellent service, exactly as described, and fast. I would highly recommend this service to anyone looking for expedited passport service. Automated emails keep you up to date, customer service agents are friendly, informative, and detail oriented to make sure your complete package is handled professionally. Highly recommend!read more
PAUL ST. ONGE
02:50 30 May 19
I had roughly 3 weeks to renew my passport. I was recommended to use the services of "Rush My Passport" by a coworker. I just want to say that they patiently walked me through every step of the process. I also "goofed" by taping my passport picture (as wrongly advised by the person taking the passport photo) The application was not accepted and I was QUICKLY contacted by Rush My Passport. They expedited my passport and I received it on a timely manner!! I want to say, that if you need the passport renewed in a SNAP! Rush My Passport came through!! I am totally happy with their service and will GLADLY recommend them as well...!!read more
Sandra Lira
01:06 22 May 19
Excellent service, exactly as described, and fast. I would highly recommend this service to anyone looking for expedited passport service. Automated emails keep you up to date, customer service agents are friendly, informative, and detail oriented to make sure your complete package is handled professionally. Highly recommend!read more
PAUL ST. ONGE
21:59 21 May 19
Rush My Passport is the best! They are very efficient. The process was thoroughly explained and they included a checklist to assist you. The email notifications made it easy to track the progress of your passport.The customer service reps were so professional, knowledgeable and helpful. They delivered my passport on the expected date. I would definitely refer them to friends and family.read more
Demitra Clay
15:49 10 May 19
Made things simple and easy. Gladia stayed on the phone with me and went through every detail of my application to ensure it’s accuracy. She then went through exactly what to expect and when I should get my passport. Happy to say I received it 3 days before the expected date! Great experience would recommend to anyone in a crunch.read more
elisabeth martinson
12:39 02 May 19
I needed to renew my passport in a hurry for a trip to Europe - it was expiring within 6 months. I looked at a couple of services, and this seemed to get the best reviews. Still, putting your passport in a fed ex envelope when you have plane reservations in five days is a leap of faith. Everything went according to plan - I sent off the documents on Monday and had pay passport and passport card on Thursday morning ready for my flight on Saturday. They were very helpful on the phone and walked me through everything to make certain all the items I needed to submit were correct. Expensive, but if you are caught short on time, it works.read more
Scott Osborne
18:23 27 Apr 19
I highly recommend this service. They under promise and over deliver. Customer service is exceptional. If you follow their very clear direction, you can rely on them to do their job and you will have your passport on or before the expected date. I sincerely felt like my trip and timeline was important to them and they wanted it to workout for me. Thank you rushmypassportread more
jay tomlinson
15:41 24 Apr 19
Customer service was exceptional on my review call. Very knowledgeable and knew exactly what I was about to face. Everything was correct and we received the passport the day it was promised. Highly recommend even if you don’t have a huge rush.read more
Donald Stephens
15:13 17 Apr 19
Excellent service. Customer Service is above and beyond. Very organized site and the Customer Service follow up and follow through is really great. They answer all your questions and guide you through each step of the way. I really appreciated the guidance because there are about 5 steps and gets quite confusing. I definitely recommend Rush My Passport for any of your passport needs.read more
Gwen DeBerry
18:31 28 Mar 19
These guys are AWESOME! I work in San Francisco and basically didn't have the time to take care of this renewal. I received my passport pretty much in about 3 business days! It is worth every penny. In my case, my company will assume the cost as well. This is a really good service with stellar customer service! Thanks team excellent 😊read more
Meric Kutlu
21:04 26 Mar 19
This was a beautiful experience for me. Getting my very first passport. All of the agency were very friendly and helpful. Any questions or concerns I had. They definitely took time to help and assist me with patience and humility. I Recommended Rush my passport to anyone who may be leaving out of the country in a short time. Of course you may have to pay a little more but it is worth it. After getting all my paperwork process, I receive my passport a week later.read more
Liberty Love
19:41 17 Mar 19
They did exactly what they said and I was able to get my things back in a week as expected. They kept me posted on everything from start to finish. Highly recommended. A little pricey but all in all worth every pennyread more
Justin Augustine
17:17 10 Mar 19
I was incredibly pleased with this service. I needed two new passports to replace the expired ones for my children. Their customer service was pleasant and I never had to wait long on the phone. The instructions were clear and I received the passports within the time agreed upon. It is not cheap, but when you're in a bind, it's worth it! Thank you for your help!read more
Joanna Triebel
00:27 07 Mar 19
